Our Pendo Partnership
Insight-Driven Experiences. Stronger Engagement.
Our partnership with Pendo helps organizations continuously improve member and staff experiences through real-time insights and in-app guidance. By integrating Pendo directly into your digital platforms, we provide a clear understanding of user interaction—enabling smarter decisions, higher adoption, and ongoing optimization.
Real-time User Insights
In-App Guidance & Onboarding
Adoption & Performance Tracking
Scalable & Secure Design
Why Pendo?
Pendo brings powerful product analytics and guidance tools that help deliver intuitive, user-friendly digital experiences.
Deep Usage Insights
Understand how members and staff navigate the website, which features drive value, and where users encounter friction.
In-App Guidance
Deliver contextual walkthroughs, tooltips, and messages directly within the website to support users exactly when and where they need it.
Real-Time Feedback
Capture insights through in-app surveys and feedback forms to continuously improve engagement and satisfaction metrics.
Performance Tracking
Measure feature adoption and engagement trends to ensure the platform evolves with user needs and strategic goals.
Scalable by Design
Built to support a growing, global membership community without added complexity to your technical infrastructure.
Powered by Nira
Nira’s team provides strategic, ongoing support to ensure continued success beyond implementation. Through Nira’s managed services practice, our partners benefit from:
- Continuous monitoring and optimization
- Flexible, right-sized support packages
- Targeted training and enablement
- A dedicated Solutions Success Manager
With Pendo and Nira, you are equipped to deliver meaningful, measurable digital experiences today and into the future.
Contact Us
Ready to unlock better digital experiences with Pendo? Let's discuss how NIRA Systems can help you implement powerful analytics and guidance for your platform.