Salesforce NPSP & Sales, Marketing Cloud

Challenge

Big Brothers Big Sisters needed to streamline their donor management and event operations while maintaining strong relationships with supporters across multiple chapters.

Solution

We implemented a comprehensive Salesforce NPSP solution featuring:

• Custom dashboards for real-time donor insights
• Automatic invoice creation and processing
• Classy integration for seamless event management
• Automated donor communication workflows
• Advanced reporting and analytics

Challenge

Young People Robotics struggled with fragmented systems for managing memberships, donations, and events, leading to inefficient operations and poor donor experience.

Solution

We created an integrated ecosystem combining:

• Salesforce NPSP for comprehensive donor management
• Amazon Connect integration for enhanced call center operations
• PayPal integration for seamless payment processing
• Community Cloud for member engagement
• Unified reporting across all touchpoints

Challenge

Yoga Alliance needed to modernize their member experience and adapt to virtual learning environments while maintaining high-quality support and engagement.

Solution

We delivered a cutting-edge solution featuring:

• Einstein Bots for 24/7 intelligent member support
• Zoom integration for seamless virtual sessions
• New Experience Cloud website with enhanced UX
• Integrated feedback collection system
• Online payment processing for virtual sessions